HCLTech will also serve as the preferred partner for migrating these customers to Microsoft Dynamics 365 Contact Center, ...

Manufacturing organisations have been forced to contend with various sector-specific and cross-industry challenges in recent ...

This collaboration is set to enhance the capabilities of contact centers by utilizing Microsoft Dynamics 365 Contact Center, ...

Microsoft Teams' Chat, Notes, and Copilot will each have its own panel that will allow users to have more flexibility.

A new partnership between Flinders University and The Missing Link aims to enhance the academic institution's artificial ...

Nonprofits are using Microsoft 365 Copilot to increase inclusion internally and champion equity in the communities they serve ...

HCLTech, a leading global technology company, today announced the expansion of its strategic partnership with Microsoft to transform customer service experiences with generative AI and cloud-based ...

Testing massive price rises on Office 365 Software King of the World Microsoft is working out how to screw up its Office 365 ...

Everyone knows Microsoft (NASDAQ: MSFT) and its best-known products, including the Windows operating system and Microsoft 365 ...

Interest in agentic AI as the next step in the progression from generative AI has spiked in recent months along with investment from accounting firms and vendors.

Microsoft has announced its new Core AI division, led by Jay Parikh, to unify AI tools and platforms like GitHub Copilot and ...

Won’t say if other nations will be hit, but will ‘listen, learn, and improve’ as buyers react – so far with anger ...