One of the biggest challenges for any contact centre agent is being able to quickly and confidently provide the most helpful answer to the customer the first time they ask the question. Traditionally, ...

Microsoft has filed a patent application for a technical method that could reduce or stop AI hallucinations or false ...

Key licenses include: Running open-source Gen AI models requires specific hardware, software environments, and toolsets for ...

Valve has officially released Steam Game Recording, a new built-in feature that allows players to capture and share gameplay ...